The Importance of Customer Retention in the Automotive Industry and How to Improve It.

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Email Blunders That Cost Dealerships 4.7% in Lost Sales.

Is AI set to revolutionise automotive contact centres in 2024?

Another Car Rental Gone Wrong: A Tale of Warning Lights and Woes.

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Beyond the Bargain: Elevating the Experience of Buying a Used Car

Could The Brilliant Dacia UK's Online 'Guides' Become Victims Of Their Own Success?

The missing link in successful RFQs: A well-thought-out blueprint.